Some people will argue that the informal organization has more influence over how things get done in a typical organization than the formal organizational structure.

Some people will argue that the informal organization has more influence over how things get done in a typical organization than the formal organizational structure.  Present your argument for or against this position and use references from your text and exploration to support your answer.

 

How can leadership impact the informal and formal organizational structure in a positive way?

 

 

 

HSC3110 Introduction to Healthcare Management

 

Week 7 Discussion

 

There are at least four distinct generations currently active in today’s workforce. Is it more important for the “older” generations to change their points of view to accommodate the views of the “younger” generations; or is it more important for the “younger” generations to change their points of view to accommodate the views of the “older” generations,?

 

How do the generational differences impact communication in the workplace?

 

Please remember to differentiate among the generations in your responses.

 

 

 

HSC3110 Introduction to Healthcare Management

 

Week 6 Assignment

 

Article Critique

 

Select a peer-reviewed article from a journal and critique its content and applicability. You may find this article online or using the South College library. It will be beneficial to you to select an article that aligns to a general topic of interest for you that you may expand into your final project. Your submission must include the article you selected (in a PDF format) and your evaluation in a Microsoft Word document.

 

Evaluation Criteria:

 

Your peer-reviewed selected article according to syllabus.

 

Send a copy of your article and article critique through Canvas.

 

Work must be word-processed, 12 font, double spaced, one (1) to two (2) pages in length (excluding the title and reference pages), APA 6th edition style and format.

 

Provide a summary of the article key points: its purpose, focus, and audience.

 

Identify several key elements, concepts or ideas, and discuss why they are important.

 

Critique strengths and weaknesses in the article and state your reasons for this opinion.

 

Example of the flow:

 

Title of the article, journal information, your name and date.

 

Summary of the article.

 

Key elements of the article.

 

Strengths and weaknesses of article.

 

 

 

HSC3110 Introduction to Healthcare Management

 

Week 9 Assignment

 

Student Project

 

The Student Project consists of two parts:

 

A written term paper. The paper is intended to describe the key aspects of the topic.  It should be written in the form of a term paper, 3-5 pages in length, double-spaced, with at least three (3) peer reviewed references.

 

A Power Point presentation. The presentation should be 10-12 slides in length and should complement and explain the topic covered in the written paper.

 

 

 

HSC3110 Introduction to Healthcare Management

 

Week 2 Quiz  

 

Question 1Self-management means:

 

   None of these are correct.

 

 All of these are correct.

 

 Being responsive

 

 Keeping current

 

 Managing time and information

 

 Question 2Research on leadership development programs shows that leadership development programs achieve all of the following EXCEPT:

 

 Reduce staff turnover

 

 Improve efficiency in educational program offerings

 

 Enhance skills of staff

 

 Reduce staff absenteeism

 

Increase staff engagement

 

Question 3As compared to senior managers, lower-level managers have:

 

   Authority that depends on education

 

 Authority that depends on experience

 

 Less authority

 

 The same authority

 

 More authority

 

 Question 4Larger organizations are more likely to have all of the following EXCEPT:

 

Vertical structure and formal chain of command

 

 Vertical structure

 

 Larger span of controls

 

 Formal chain of command

 

 Informal chain of command

 

 Question 5Standards of behavior are defined as:

 

   Organizational mission

 

 None of these are correct.

 

 Expectations for conduct for all employees

 

 Goals of the organization

 

   Organizational performance targets

 

 

 

 

 

HSC3110 Introduction to Healthcare Management

 

Week 4 Quiz  

 

Question 1Which of the following statements about cognition is NOT true?

 

   We are often unaware of many of our own thinking processes.

 

 Emotional states have little influence on how we think.

 

 Cognition refers to the mental processes involved in thinking.

 

 How people view a situation affects how they respond in that situation.

 

 Almost all human behavior is driven by thinking and social interactions.

 

 Question 2In attribution theory, which of the following would be an example of a situational cause of employee performance?

 

Information technology

 

Worker attitude

 

 Hard work

 

 Employee effort

 

 Strong quantitative skills

 

 Question 3Which of the following is not a form of socio-emotional intelligence?

 

Noticing your inner thoughts and feelings

 

 Understanding the feelings of others and responding appropriately

 

 Making intelligent use of emotions

 

 Knowing and understanding another’s perspective

 

   The ability to sense and understand others’ emotions

 

 Question 4Which of the following would you expect in a supervisor with a fixed mindset about employees?

 

   Does not recognize an employee’s improved job performance

 

   Supports employee training and development

 

 Spends time coaching employees for job success

 

 Believes employees have the potential to grow

 

 Encourages employees to take on new responsibilities

 

 Question 5Which of the following is not an affinity bias?

 

   Paying more attention to the opinions of those with job duties like yours

 

 Always sitting with office mates at organization-wide meetings

 

Assuming someone’s behavior is due to their personality

 

   Ignoring the opinions of the department’s “resident complainer”

 

   Rating a job candidate higher because they share your hobbies

 

 

 

 

 

 

 

HSC3110 Introduction to Healthcare Management

 

Week 8 Quiz  

 

Question 1All of the following are examples of conflict of interest EXCEPT:

 

  All of these are correct.

 

  None of these are correct.

 

  Going to a CME course sponsored by your medical school

 

  Speaking for a pharmaceutical firm in exchange for a fee

 

  Having your spouse buy stock in a biomedical firm that supplies your employer

 

  Gifts from companies in exchange for ordering their products

 

 Question 2Disruptive behaviors include:

 

  None of these are correct.

 

  Sharing a ride with a co-worker

 

  Asking a co-worker for help

 

  Offering to help a co-worker

 

  Verbally belittling a co-worker

 

 Question 3CNAs:

 

  None of these are correct.

 

  Work most often in nursing care facilities

 

  Work under the supervision of physicians

 

  Have a formal, six-month training program

 

  All of these are correct.

 

 Question 4Higher nurse education can lead to:

 

  Improved patient outcomes

 

  Higher labor costs

 

  All of these are correct.

 

  Greater turnover

 

  Worse bottom lines

 

 Question 5The Sunshine Act requires:

 

  None of these are correct.

 

  Medical equipment companies to fly doctors to warm places

 

  Group purchasing organizations to give good discounts to hospitals

 

  All of these are correct.

 

  To report gifts or transfers of value to CMS

 

 

 

 

 

HSC3110 Introduction to Healthcare Management

 

Week 10 Quiz  

 

Question 1Larger organizations are more likely to have all of the following EXCEPT:

 

  Informal chain of command

 

  Formal chain of command

 

  Vertical structure

 

  Larger span of controls

 

  Vertical structure and formal chain of command

 

 Question 2As compared to senior managers, lower-level managers have:

 

  Authority that depends on experience

 

  More authority

 

  The same authority

 

  Authority that depends on education

 

  Less authority

 

 Question 3Employee engagement is best described as:

 

  Employee motivation and commitment to the organization

 

  Employee interpersonal skills

 

  Employee focus on completing their jobs

 

  All of these are correct.

 

  Employee positive attitude

 

 Question 4Which of the following is NOT a contemporary leadership model?

 

  Situational Approach

 

  Authentic Leadership

 

  Servant Leadership

 

  Resilient Leadership

 

 Question 5Which is NOT a type of leader/follower that is needed to produce an interdependent leadership system?

 

  Network

 

  Operational

 

  Transformational

 

  Strategic